Overall, I had a wonderful buying experience today at Automax Ford in Killeen. Not only was the salesman, Timothy, knowledgeable on the vehicle I ended up purchasing, but he was very nice and accommodating. And Charles in the business department was great. To top off the experience, they have drinks and snacks for customers and they had barbecue that they served today as well. Others came in, interested in the vehicle I was attempting to purchase, a 2013 Ford Raptor, and they didn't play the competition game that other dealerships might have to try and drive up the sales price. Very, very happy with my experience.
Had great customer service from the very beginning. From sales to finance it was painless. They had a great selection of vehicles. Would definitely go there again.
Anna Secrest is fantastic, knows her stuff and works quickly! Ask for her to help you out. She sold me a Chevy Equinox and I love it :) Thanks Anna! I wish you all the best!
Anna Secrest (internet sales) is the best. She listens to what the customer wants, and does everything she can to find the vehicle they are interested in. After the sale, her attention to detail is unbelievable. Everything she says is going to happen, happens. When its time to buy again, I hope she still works at Automax.
I had a very wonderful experience with Automax Volks. The staff and salesmen are very professional and courteous. The process of buying is smooth and quick. I was there no more than 5 hrs selecting my vehicle, financing and put the door with a new car. I recommend them to ensure everyone who loves VW
Definitely recommend buying from AutoMax Killeen. I plan on going back for my next vehicle. The F150 I purchased was as advertised. Staff was friendly and professional. All the vehicles are priced very affordable. I couldn't ask for a better car buying experience. Ask for Anna.
Leon is great highly recommend him!! Used cars needs snacks too :)
My husband and I just bought an SUV from Automax. It was by far the best buying experience. The dealership was clean and well maintained and they went out of their way to make us comfortable. We had free lunch and all the snacks we wanted. We bought our vehicle while the dealership was still running their dollar days special so we were able to purchase a Fitbit for one dollar. The vehicle was clean, in excellent shape and priced right. As soon as our sales woman drove up in it, we knew it was the one. Finally, we walked away with $15.00. worth of gas as well. Cheryl was a great saleswoman, not pushy, she just presented the facts. We are very pleased with the purchase and we highly recommend this dealer for all your vehicle needs.
Friendly service and they do everything they can to make your experience worth while.
Great, fast and even better productive! Go see Cherylann, she was wonderful. She made sure I was aware of the whole process and didnt have me waste useless time finding out if I was approved or not! Went there on Tues night at 7p and drove ...MoreGreat, fast and even better productive! Go see Cherylann, she was wonderful. She made sure I was aware of the whole process and didnt have me waste useless time finding out if I was approved or not! Went there on Tues night at 7p and drove off w my 2017 Outlander Sport the next day with a Full tank of gas!! I will rate again if need be but as of now I am a satisfied customer!!
First, I worked a deal over phone with John Lock. Low key, easy going, worked hard for me. Picked out unit to negotiate my trade. Second, went to dealership next day, took a test drive, agreed to puchase. Third, 30 minutes later he came out ...MoreFirst, I worked a deal over phone with John Lock. Low key, easy going, worked hard for me. Picked out unit to negotiate my trade. Second, went to dealership next day, took a test drive, agreed to puchase. Third, 30 minutes later he came out of SM office with SM. He handed me the deal to review and sign and it was exactly what we agreed on. I've purchased several new vehicles over the years 》20 and for most had to travel to DFW or Austin. These guys made purchasing a new vehicle seem less. Kudos! I recommend doing your homework before going to any dealership unprepared.
Viz helped us find the perfect cross over after our Honda Civic was totaled from hail. He worked with us getting home in a new Hyundai before we were able to bring him the down payment. We will definitely be seeing him again next time we get a car.